Privacy Policy

ESD Services FZE LLC (“we,” “us,” or “our”), operating under the brand name RoomReady, is committed to protecting the privacy of our customers and users. This privacy policy outlines how we collect, use, disclose, and protect personal information collected through our website and services.

Information We Collect

We collect personal information that users voluntarily provide when interacting with our website, placing orders, or using our services. The information we collect may include:
– Name
– Email address
– Phone number
– Shipping address
– Payment information
– Order history

In addition, we may collect information automatically through cookies and other tracking technologies (see our Cookie Policy below).

How We Use Your Information

The personal information we collect is used for the following purposes:
– Processing orders and delivering products.
– Communicating with users about their orders, updates, and promotions.
– Providing customer support and handling inquiries.
– Improving our services and optimizing our website’s user experience.
– Complying with legal obligations and protecting against fraud or other illegal activities.

Information Sharing

We may share personal information with trusted third-party service providers and partners in order to deliver our products and services. These third parties include:
– Payment processors: For secure payment transactions.
– Shipping and logistics providers: To ensure timely delivery of products.
– Marketing service providers: To send promotions and updates (with your consent).
– IT and website management providers: To maintain the functionality and security of our website.

We do not sell or rent personal information to third parties. Information shared with third parties is used solely to provide our services and is subject to data protection agreements ensuring the security of your data.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
– SSL encryption for secure transactions.
– Regular monitoring and updates to security protocols.

Please note that while we strive to protect your personal information, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work diligently to ensure a high level of protection.

Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and deliver personalized content. By using our website, you consent to the use of cookies in accordance with this policy. 

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and deliver personalized content. By using our website, you consent to the use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They allow us to:
– Track website usage patterns and preferences.
– Remember your login information and cart details for convenience.
– Provide personalized ads and recommendations based on your interactions.

Managing Cookies

You can manage or disable cookies through your web browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage users to review it periodically.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
– Email: hello@roomready.me
– Phone: +971 58 8449639