FAQ

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FAQ
We offer premium skincare, haircare, and body care products from the Oroverde and Marevita brands. Our products are crafted with natural ingredients like organic olive oil and finest sea salt, providing a luxurious self-care experience.
 

Simply:
1. Browse through our product categories.
2. Add your desired items to the cart.
3. Proceed to checkout and enter your details for secure payment.

– Subscribe to our newsletter for a 10% discount.
– Enjoy 20% off on your first order with us.

We accept:
– Major credit and debit cards (Visa, Mastercard, etc.).
– Apple Pay.
All payments are processed securely.

Not at the moment, but we are working on providing subscription services where you can regularly receive your favorite RoomReady products.

We provide standard, express shipping across UAE. Free shipping may apply for bulk or special offers.

Once your order is shipped, we’ll send a tracking number via email. You can also track your order through our website by logging into your account.

We accept returns only for products with manufacturing defects. Please contact us within 3 days of receiving your order if you encounter any issues, and we will assist with the return process.

Yes! We offer gift sets from Oroverde for special occasions.

Yes, we provide bulk and wholesale options for businesses, hotels, and spas. Contact us for special pricing and customized product solutions.

Yes, both Oroverde and Marevita brands are committed to sustainability, using natural ingredients and eco-friendly packaging.

Currently, we ship only within the UAE. Stay tuned as we expand our international shipping options.

Please reach out to our customer service team within 3 days of receiving the product with photos of the damaged item, and we will help resolve the issue promptly.

Orders can be canceled if they haven’t been processed or shipped. Contact our support team immediately if you wish to cancel.

You can contact us via:
– Email: hello@roomready.me
– Contact Form: Available on our website.
-Whatsapp: +971-58-8449639
Our team will respond within 24 hours.